ProfileFriends 0Listings 0Bookmarks 0Reviews 1 Immi's Profile 0 Friends 1 Reviews Member Since June 2018 Name Immi Recent Reviews 1 Reviews Search Reviews UK Vape Kings UK Vape Kings, 508 Aylestone RdLeicester, Leicestershire LE2 8JB Immi at Placed a reasonably sized order, there were items missing the items were refunded before the order had arrived. I would expect to be contacted to be informed that there was a stock issue and be given the choice to either amend the order or cancel. This choice wasn’t given to me just partial order arrived. Ordered from many stores over the years and never had this before. Speed of delivery was excellent for what arrived. But very wary of doing business again after the poor experience which could have been avoided with better communication and offering choice not assuming that sending out a part order and refunding without the customers knowledge was the correct way to proceed. Have sent an email just now so hopefully the store can offer a better resolution and explanation of why this happened. Other people seem happy so hopefully this gets resolved and I can amend the rating.