The Ace Of Vapez Reviews

  • 12 Reviews on “The Ace Of Vapez Reviews”

    • Claire Davis
      2 years ago

      Went into the codsall branch recently, been going here for a while and when I went into the store I went up to the counter and the young lad was serving someone. The other young girl behind the counter just sat on her phone and paid me no attention at all. After a few minutes of waiting the young guy asked if I was okay, I told him I was after some juice and he acknowledged this but carried on serving the other customer (that was not a problem). But after hearing me speak about what I wanted the girl still did not get up and offer her assistance to me and just sat on her phone.
      After a while I was eventually served by the young lad who was helpful and sorted my juice right away. I am so unhappy with the customer service of that other staff member. I would say she had no customer skills as I have experienced. Not happy, will be going to another vape shop after this experience.

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    • Phillip Beckett
      2 years ago

      I have to say what a company. I brought myself a vape mod starter kit in february to help me quit smoking. Which is working. However the charging port became loose. So spoke to dan the online retail manager about the problem. After a few talks about the problem and him telling mw they dont stock that mod anymore. He arranged for a similar mod of same kind of spec and price to be delivered to myself free of charge asap. Great communication woth me throughout. Was very helpful and i am now enjoying my vape at home and work. The new aspire typhon. Great mod great people great company. Thanks very much. Will be deffo coming back. Cheers again

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    • Mette Borg
      2 years ago

      I live in Denmark and cannot buy Ejuice from Candy Corner here. I ordered from you monday and have received my order today already. You are right, that was faster than a toupe in a hurricane 😂 😂😂😂
      I buy a lot from different eshops in UK, but you are absolutely the fastest. Thanks a lot, I will buy from you again.

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    • Dave Minall Post author2 years ago

      Hey mate,

      We’re very sorry about the service you received in store today – this is not the usual service we offer and would like to apologise formally on behalf of the member of staff.

      If you’d like to discuss this further please feel free to email me personally at head office at

      Kind regards,
      Dave Minall
      Online Retail Manager
      The Ace of Vapez

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    • Murkle
      2 years ago

      Been vaping for years now, have been going to the Codsall branch of Ace of Vapez since it opened and the staff used to be so friendly and offer all the help you needed.
      Been back today to get some liquid, was greeted by a pissed off member of staff who made her anger the customers problem. Not happy, left angry and with the wrong items as she paid no attention to me whilst serving me due to her having conversations with her friends sitting at the counter and other staff members. Went back to fix this, sorted out fine with one of the young gents who was very apologetic. Before the girl and her current customer start mocking me unprovoked about this girls issue I know nothing about, as I’m waiting to pay the extra cost for the correct items (which she made up off the top of her head and was ludicrously expensive for one coil). All in all, the product selection and everything else is great. Just very unhappy of this instance, and this girl should know better than to involve her issues with the customers and to treat her customers with no respect. Strongly advise to order online, where they always seem to be able to offer their items at a much lower cost and always offering discounts throughout the year.

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    • Jenny Gordon
      2 years ago

      I have been an avid vaper for around 2 years now. In that time, I’ve bought got from online stores and bricks and mortar shops. Ace of Vapez is one of my favourites though! Their range of juices is immense and very well priced. The Yoda Snot is to die for!! A refreshing mix of lemon and lime that works so well as an all day vape without getting sickly.
      The service of Ace of Vapez is second to none too. Always friendly and helpful and the speed of dispatch is spot on.
      There are so many reasons I keep coming back time and again to Ace of Vapez. Absolutely brilliant!!

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    • Stuart Epton
      2 years ago

      I have been a vapour since the very first electronic units became available in the UK.

      Over that time I have used many suppliers from small to large and as a rule had a few issues with lost shipments and poor quality customer service to the point that I accepted that any order was going to be a lottery.

      This was the case until I found Ace of Vapez. The difference was black and white !

      I have made 20+ orders with this company, during that time I had one order that went slightly wrong. A new corrected order went out the same day with a prepaid package to return the incorrect order. I received an apology and everything was sorted out.

      Since then every order I made has been perfect. Without fail the customer service has been second to none. Any phone or email enquiries have been responded to very quickly by polite staff that know exactly what they are talking about.

      Without a doubt this is the best company I have ever dealt with and I have no intention whatsoever of using any other company. You will NEVER go wrong if you use this company. The juices are of superb quality.

      I could not be a more satisfied customer and I highly recommend this company with no reservation at all.


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    • Marina Walsh
      2 years ago

      I have bought from ace of vapez many times and every time i was 100% satisfied. Not a single problem ever. Fast delivery and amazing products. I personally would highly recomend this company to anyone and everyone who vapes. A*****.

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    • Heather
      2 years ago

      TAOV do some amazing flavours, particularly their jam and milkshake ranges. Their service is second to none. Never had any problems when ordering with them, definitely recommend them.

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    • Customer
      2 years ago

      I purchased from these guys not long ago and found there service to be superb! The flavours I order were brilliant and i loved JUSTJAM… the service was quick and I would highly recommend to anyone. Looking forward to my next order.

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    • Bradley Hawkins-Row
      2 years ago

      Have ordered from these guys multiple times now they have provided perfect service every time and with flavours to die for!

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    • Vape Underground
      2 years ago

      ordered several times from here and never disappointed. Always deliver on time. Products are quality items.

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    • Graham Cook
      2 years ago

      As a regular customer and number 1 Jam fan, i cant speak highly enough for this company. The customer service is top notch and everything you hope for and i have never been let down by these guys yet. As for their products, their own manufactured juices are above all others on the market. TAOV know how to make a quality juice. They always aim to please and improve on their brands and value customer feedback. I highly recommend The Ace of Vapez for any purchases with confidence in after service too

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